 |
|
TUSC is the largest independent IT service management (ITSM) solutions provider in Austalia.
What is IT Service Management?
IT Service Management (ITSM) is a proven solution that transforms IT management from a reactive, component-level approach to a centrally managed service oriented environment. It enables the alignment of IT and business objectives, and the assurance of specific performance and availability for business-critical services.
The IT Service Management (ITSM) framework is based on the IT Infrastructure Library (ITIL), a comprehensive documentation of world best practice in this area.
Our Expertise
TUSC is one of the few organisations that has expertise in all of the three disciplines that are widely acknowledged as being critical for the successful delivery of practical 'end-to-end' service management solutions; People (Education), Process (ITIL), and Technology. As independent experts, we can help you identify, assess, plan, implement and support the best to meet your requirements.
Practical, Results-Oriented Approach
Our practical, results-oriented approach has successfully transformed some of Australia’s leading enterprises and government departments.
Reliable, On-Time Delivery
We have an outstanding reputation for reliably delivering complex projects on-time, on-budget and to our customers’ satisfaction.
The Best People
Our clients continually acknowledge our people as the best in the industry.
Strategic Partnerships
TUSC is a leading reseller and partner for HP's OpenView suite and for IBM's Tivoli Service Management solutions in Australasia and we have deep technical expertise in these and other leading ITSM tools.
Contact sales@tusc.com.au for more information on how TUSC can help you.
|
|
  
 |
|
|
|
|
|
“TUSC’s EMS Business Unit has worked really well with us. Their knowledge of the product was exemplary throughout the overall project. It was HP and TUSC working in unison to meet our requirements in the project."
Derek Brown, Network & Operations Manager, Corporate Express
|
|
|
|
|
|
|
|
